Hearing Aid Repair

Hearing Aid Repair Services
in Omaha & Lincoln, Nebraska

Hearing aids come in many different shapes and sizes, which determines the care they require. Certain models that are worn in the ear may accrue more earwax, while other models are exposed to more of the elements during the day, which could accumulate dirt and debris.

Your hearing aids are an investment and they connect you to the world around you. After you’ve been fitted for your hearing aids, we provide you with instructions for care on your hearing aids. By incorporating daily care for your hearing aids into your schedule, you’ll prolong the life of your hearing aids.

Omaha: (402) 515-9028
Lincoln: (402) 975-8976

Daily Recommended Care
for Your Hearing Aids

Hearing aids are powerful little devices, but they are also made of sensitive electronic components. Through the course of the day, avoid getting them wet or exposing them to extreme temperatures (hot or cold).

Invest in a battery tester.

Consider investing in equipment such as a battery tester, a forced air blower, and a drying (dehumidifying) container. Moisture may accumulate throughout the day in your hearing aids, just from your perspiration or from moving between different temperatures. A drying or dehumidifying unit helps to eliminate this moisture overnight. Simply place your hearing aids in this container and let them dry out overnight.

Keep your hearing aids dry!

Remember to take your hearing aids out before going for a swim or taking a shower (unless you have a fully waterproof hearing aid – ask us at Custom Hearing Solutions for more information!). In the morning, wait until you’ve completed your morning routine before you insert your hearing aids.

Custom Hearing Solutions - Hearing aid repair

Perform daily listening checks.

Perform listening checks on your hearing aids every day to make sure they are in proper working condition. A listening tube will help you test your hearing aid sound. You want to make sure the sounds are clear and smooth and strong – not weak or scratchy.

Check your batteries.

Check your batteries regularly. You don’t want to be caught without batteries at a crucial moment! When you are not using your hearing aids, remove the batteries to help air circulate and dry them out.

Keep your hearing aids clean.

When cleaning your hearing aids, use a soft, dry cloth. Check for accumulation of dirt, debris, and earwax. Use a forced air blower to remove debris from different components – but avoid using a hair dryer! The heat could severely damage your aids.

Custom Hearing Solutions - Hearing aid repair

Troubleshooting Common
Hearing Aid Issues

No Sound!

This may be a no-brainer, but have you checked the volume on your aids? They might have accidentally been turned down in volume. Another possibility could be a dead battery. Try replacing the batteries to see if this helps. If not, contact us at Custom Hearing Solutions for repairs.


Custom Hearing Solutions - Hearing aid repair

Sound Too Quiet!

Is the volume turned all the way up on your hearing aids, but you still can’t seem to hear clearly? There may be several different issues. If you wear a receiver-in-canal or behind-the-ear hearing aid, there may be blockage in the tubes. Take them apart and clean them as instructed by your hearing specialist. If this doesn’t help, it could be a mechanical issue; in which case, call us for repairs. Another possibility could be that your hearing abilities have changed. Schedule a hearing consultation with us at Custom Hearing Solutions for a test to gauge your current hearing abilities.

Inconsistent Performance!

Is the sound cutting in and out of your hearing aids? This can be a frustrating experience. Usually, this is due to the battery running low. Try replacing the batteries and turn them on again. If this doesn’t help, there may be a mechanical issue. Avoid taking apart your aids. Rather, bring them in for repair at Custom Hearing Solutions.

Whistling and Feedback!

Whistling and feedback occur with hearing aids when they do not fit properly. Sometimes, the amplified sound from the aids will loop back and be picked up by the receiver, causing an unpleasant whistling or screeching noise. If this happens, take your hearing aids out and re-insert them to make sure they are snug. If this doesn’t help, come visit us at Custom Hearing Solutions so we can fit them for you properly.

When to Bring Your Aids in for Repair

When you were first fitted for your aids, your hearing specialist gave you specific instructions on troubleshooting and caring for your hearing aids. If you’ve tried all of the possible fixes and nothing has helped, contact us for repairs.

Avoid taking apart your hearing aid, inserting sharp objects, or removing pieces. These attempts could lead to damage to your hearing aids and void your warranty.

Custom Hearing Solutions - Hearing aid repair

Hearing Aids Services by Custom Hearing Solutions

At Custom Hearing Solutions, we provide service for aids by leading hearing aid manufacturers, which include:

Custom Hearing Solutions - Hearing aid repair
Custom Hearing Solutions - Hearing aid repair
Custom Hearing Solutions - Hearing aid repair
Custom Hearing Solutions - Hearing aid repair
Custom Hearing Solutions - Hearing aid repair
Custom Hearing Solutions - Hearing aid repair
Custom Hearing Solutions - Hearing aid repair
Custom Hearing Solutions - Hearing aid repair

We service hearing aids that are both covered by a warranty or are out of warranty. Our hearing professionals are trained to provide the best care for your hearing aids. We use state of the art repair and cleaning equipment.